VOIP is a kind of internet based phone which sets the flow of communication for the business and has a lot of ease associated with it in terms of offering convenience to the business as a whole.

The businesses are known to be based on communication completely, these communications take place inside the organization between the staff and sometimes the communication takes place outside the organization that is between the representatives of the company and the clients and vendors. When communication is so crucial for a business the means of communication also equally are crucial in the same way and need to be addressed timely to keep the flow of the organization in the right direction. VOIP stands for Voice Over Internet Protocol and has a very essential role to play in terms of keeping business activities in place.

What Is Meant by VOIP? (i)

This system of VOIP works over the internet and basically it’s a phone based over internet, like the usual system are based on telephone likes this system allows making calls over the internet which has many added advantages for the users in a lot of ways.

Advantages of Having VOIP

Everything which is brought for use has some or the other pros and cons and similarly when you take a look at the VOIP there are many advantages which is has to offer to different organizations. A few such advantages may include the following:

Savings of Costs

A business is running on many expenses and the target of every business is to minimize the costs as much as possible, this cost savings may be enjoyed with the VOIP easily. You can enjoy a lot of calls, caller ID services, call forwarding and even conference call over this service and still save a lot of money as compared to what you have been paying to your local telephone line service. So, if you are looking for a bigger picture of services at an affordable price, VOIP shall be your choice.

Easy to Expand

It is very common for business to have new departments created and when new departments take place you need to have all the services available for them of which telephone lines is also a prime need. However, with the phone lines you have to get a new connection in place which requires more investment in the cable and the hardware, whereas the VOIP doesn’t demand much of the installation upon expanding. You can always get a new department attached to your older setup without incurring excessive costs.

Remotely Accessible

A business always looks for remote access in terms of everything and when it comes to VOIP this feature is very much available for the ease of communication. The main need of every employee is internet as long as they have access to internet their communication on VOIP will continue no matter where they are and this allows businesses to keep in loop even when the employees or owners are travelling for business purposes and even many meetings may easily be carried out through this portable feature of VOIP.

Online Sharing and Meeting

VOIP supports sharing files over the internet and even video calls can be made to conduct a meeting among different members no matter they are in the same organization or are anywhere in the world working in the other branches, they can easily communicate through VOIP, this feature is never available in the usual telephone calls. Such features have a tendency to help businesses a lot in many ways.

Better Quality of Voice

By having the best internet connection in place the users can be rest assured of having the best communication all the way. There is no noise and disruption in the system like a local telephone line and also the voice quality offered by a VOIP is very good so there are no barriers to communication at all when using this service.

Disadvantages of VOIP (ii)

Like everything has some good things and some turning off points same is the case with the VOIP systems as well. When it comes to having a look at the disadvantages of this system a few things to consider may comprise of the following:

Dependable on Internet Connection

VOIP is totally dependent on internet connection, if your internet connection is working it will work if it is not working the VOIP won’t work, similarly if your internet connection is good it will be great for you and if your internet connection is slow the use of VOIP will be a pain in your neck. So, there is a high dependability on the internet which needs to be addressed and when your internet disconnects for any reason your operations may be halted, so there should be a very good internet connection and also a backup must be available in case disconnection.

Time Lags Expected

Internet transmits data in the form of small packets which reassemble at the receiver’s point and therefore sometimes delays may be expected in delivery and sometimes the half of the data may go missing because anything could happen when the internet connection is not working properly. So, this kind of problem may also take place when it comes to using VOIP.

Calls May Go Untraceable

When it comes to using VOIP for business purpose a minor issue is that calls may go untraceable since the calls are received based on an IP address there is a chance that you may miss the call and may not be able to recognize the caller, this could be hassle if in case the call is an emergency one rest there are no issues with the normal call.

Every kind of utility these days brings many benefits with it and similarly also have some downsides too which are to be considered and go side by side. So, VOIP is also a very beneficial approach to keep a healthy communication in the business however having knowledge of the disadvantages is also equally important and must not be ignored so that issues like having a better internet connection may be resolved beforehand to have good experience.